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Customer Service : FAQ

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FAQ
How can I contact Anniecloset.com ?
You can submit your question or comment on our Contact us page.
Will you share my information with anyone else?
No. Any information you entrust to us stays with us. It will never be shared with a third party. For more information, please see our privacy policy.
What if I forget my user name and/or password?
Simply click on the Forgot your password? link and fill your userID(email address) and your password will be sent to your email address.
What is secure shopping?
Protecting the safety of your information is important to us. We use Secure Sockets Layer (SSL) technology , provided by www.rapidssl.com, to protect the security of your information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is a highly sophisticated method of scrambling data as it transmits from your computer to our website's servers.
How can I know I am accessing secure server?
To make sure you are accessing our secure server before you submit personal information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. To double-check for security, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
What credit cards can I use?
We accepts Visa, MasterCard, American Express and Discover credit cards via Paypal.
Who keep my payment information?
Our website accepts all major credit cards via PayPal. You do NOT need to be a PayPal member to shop with us and you don't need to join PayPal for credit card payment . You will have the advantage of using the web's premier payment clearing house, knowing that your personal information is safe and secure. Your credit card information is retained by PayPal and is NOT transmitted to Adecoration.
I'm already a PayPal Member. Can I use my account to pay for my purchases
Yes,you will have the option of using your PayPal account to pay for your purchases.
Still need help? Contact Us
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